Zimasa Health Engagement Platform (ZHEP)
The member experience app that drives participation & proves it.
Value:
- Lift activation and weekly redemption via simple UX, nudges, easy booking, and monthly Proof Ladder (aggregated, no PHI).
Key capabilities:
- Member app (iOS/Android/USSD), provider marketplace, booking & QR check-in, Wellth rewards, cohorts/programs, analytics/NPS, secure APIs.
AI assist:
- Personalizes nudges and timing; explains what changed and why.
Payer Solution (Insurers, TPAs, Self-Funded Schemes, Health e-Wallets)
End-to-end payer operations—plus integrated wellness via ZHEP.
Value:
- Run benefits, pre-authorization, care/case and claims with role-based controls; embed wellness programs that reduce preventable utilization and improve member experience.
Key capabilities:
- Product & benefits; enrollment; provider & tariff mgmt; authorizations & clinical rules; care/case mgmt; claims intake/adjudication/payments; FWA flags; finance & reconciliation; self-service portals; APIs/FHIR.
AI assist:
- Pre-auth triage, claims anomaly signals, next-step suggestions—human-reviewed with audit trails.
Gym & Movement Management (for Providers)
Run memberships, classes, and check-ins. Get corporate and insurance bookings.
Value:
- Manage memberships, classes, trainers, check-ins, and settlements—and tap ZHEP cohorts to fill classes and reduce no-shows.
Key capabilities:
- Member app (iOS/Android/USSD), provider marketplace, booking & QR check-in, Wellth rewards, cohorts/programs, analytics/NPS, secure APIs.
AI assist:
- Predicts class demand and optimal reminders; provider stays in control.
Care & Disease Management
Find risk, manage care plans, and help people stick with them.
Value:
- Identify cohorts, assign pathways, coordinate outreach, and track adherence—connected to ZHEP engagement and provider bookings.
Key capabilities:
- Risk stratification; care plans & tasks; alerts & reminders; coaching notes; device/lab data ingestion; outcomes tracking; payer/provider handoffs.
AI assist:
- Risk signals and adherence nudges for coach review—not a diagnosis.